Terms of service

erms of Service

Ivory Lane

Welcome to Ivory Lane. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

This website is operated by Ivory Lane. Throughout the site, the terms “we”, “us”, and “our” refer to Ivory Lane.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced here.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding agreements
  • The information provided by you is accurate and complete

3. Products & Services

We strive to display product details, images, and descriptions as accurately as possible. However:

  • Product colors may vary slightly depending on device screens
  • We do not guarantee that all product descriptions or other content are completely error-free

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities available for purchase
  • Refuse or cancel orders at our discretion

4. Pricing & Payments

All prices displayed on the website are in INR (₹) and inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Payments are processed securely through third-party payment gateways.

5. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation. This does not guarantee acceptance of the order.

Ivory Lane reserves the right to:

  • Cancel suspicious or fraudulent orders
  • Refuse service to anyone for any reason
  • Cancel orders due to stock unavailability or pricing errors

Orders can only be cancelled before shipment.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, logistics, and unforeseen circumstances.

Ivory Lane is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

Please refer to our Shipping Policy for detailed information.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are advised to review the policy carefully before making a purchase.

8. Intellectual Property

All content on this website including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design

are the intellectual property of Ivory Lane and may not be copied, reproduced, or used without permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, disrupt, or damage the website
  • Use false information while placing orders
  • Copy or misuse website content

10. Limitation of Liability

Ivory Lane shall not be held liable for:

  • Indirect or incidental damages
  • Losses resulting from product misuse
  • Delays beyond our reasonable control

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes constitutes acceptance of those changes.

12. Contact Information

For any questions regarding these Terms, contact us at: